All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely.
If you have issues with the quality or quality of a product, please contact the farm or producer directly.
In the case of missing or damaged items, please see the following:
ON SUNDAY - If you notice an item missing when you get home, we are likely able to deliver it at the end of the day. Please call Emma at 613.572.7059
ANY OTHER DAY - Please use the Contact Us form and we'll get back to you within one business day.