All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely.
As this is an emergency service offered in lieu of the regular outdoor market, we are not equipped to handle refund requests for individual items.
If you have issues with the quality or quality of a product, please contact the farm or producer directly.
In the case of missing or damaged items, please see the following:
ON SUNDAY - If you notice an item missing when you get home, we are likely able to deliver it at the end of the day. Please call Emma at 613.572.7059
ANY OTHER DAY - Please use the Contact Us form and we'll get back to you within one business day.